Privacy Policy

Last Updated: [June 11, 2025]

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At Commercial Driver Center ("we," "us," or "our"), we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cdcdl.com, enroll in our CDL truck driver training programs, or interact with our services (collectively, the "Services"). By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us, information collected automatically, and information from third parties. The types of information we may collect include:

a. Personal Information You Provide

• Contact Information: Name, email address, phone number, mailing address.

• Identification Information: Date of birth, driver’s license number, Social Security Number (if required for CDL licensing or background checks), or other government-issued identification.

• Payment Information: Credit card details, billing address, or other payment-related information.

• Training-Related Information: Enrollment forms, training preferences, test results, certifications, and other information related to your participation in our CDL training programs.

• Communications: Information you provide when you contact us, such as inquiries, feedback, or customer service requests.

b. Information Collected Automatically

• Website Usage Data: IP address, browser type, device information, pages visited, time spent on our website, and other analytics data collected via cookies and similar technologies.

• Location Data: If you enable location services, we may collect general location information to provide location-based services (e.g., finding a nearby training center).

c. Information from Third Parties

• Background Check Providers: Information from agencies conducting background checks or driving record checks, if required for CDL training or licensing.

• Third-Party Platforms: If you interact with us through social media or other third-party services, we may collect information such as your username or profile details, subject to the third-party’s privacy policies.

• Employers or Sponsors: If you are enrolled through an employer or sponsor, we may receive information about your training requirements or funding.

2. How We Use Your Information

We use your information to provide, improve, and personalize our Services. Specific uses include:

• Providing Services: Processing enrollinging you in CDL training programs, administering tests, issuing certifications, and communicating with you about your training progress.

• Payment Processing: Handling payments for tuition, fees, and other Services.

• **Compliance and Safety: Conducting background checks, verifying eligibility for CDL training, and complying with federal and state regulations (e.g., Federal Motor Carrier Safety Administration standards).

• Customer Support: Responding to your inquiries, addressing concerns, and providing assistance.

• Marketing and Communications: Sending you updates, newsletters, or promotional materials about our Services, unless you opt out. We may also analyze your preferences to tailor our offerings.

• Improving Our Services: Analyzing website usage and feedback to enhance our training programs, website, and customer experience.

• Legal Compliance: Complying with applicable laws, regulations, or legal processes, such as responding to subpoenas or audits.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf, such as payment processors, background check providers, or IT service providers. These providers are contractually obligated to protect your information.

• Regulatory Authorities: With state or federal agencies (e.g., Department of Motor Vehicles, FMCSA) as required for CDL licensing or compliance.

• Employers or Sponsors: If your training is sponsored by an employer, we may share your training progress or certification status with them.

• Legal Obligations: When required by law, such as in response to a court order, subpoena, or to protect our rights, property, or safety.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and settings.

• Analyze website traffic and user behavior.

• Deliver personalized content or advertisements.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

5. Your Choices and Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request corrections to inaccurate or incomplete information.

• Deletion: Request deletion of your personal information, subject to legal obligations.

• Opt-Out: Opt out of marketing communications by clicking the "unsubscribe" link in emails or contacting us.

• Do Not Track: We do not currently respond to "Do Not Track" signals, as there is no universal standard for such signals.

To exercise these rights, please contact us at 267-422-2654. We may verify your identity before processing your request.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, or enforce our agreements. For example, we may retain training records as required by state or federal regulations.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.

9. Third-Party Links

Our website or Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. International Users

Our Services are operated in the United States. If you access our Services from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country. By using our Services, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our Services after such changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Commercial Driver Center

PO Box 1394, Southampton PA 18966

cdc.cdl.com@gmail.com

267-422-2654